Shipping
We have warehouses in the eastern and western United States, so free shipping is available in the continental United States (except Alaska, Hawaii, and Puerto Rico). Product prices are tax-inclusive, and the price you see is the final transaction price.
We will ship from the nearest warehouse, and delivery typically takes 3-8 days.
You can check the status of your order by entering the tracking number or order number and email address on the track order page.
Please wait patiently. Tracking numbers are not valid until the carrier scans the package and uploads the information.
Please contact us immediately via email at support@sanyipacetoilet.com for any changes regarding the delivery address. Changes to the shipping address may not be possible if the order has begun to process. If the customer insists on changing the address, the customer needs to bear the round-trip shipping costs of the package.
General
You can buy the SANYIPACE smart toilet through the official website www.sanyipacetoilet.com or our Amazon store.
There will be some differences in the features of each model, and you can contact our customer service.
Product
A Smart Toilet integrates advanced features like automatic lid opening/closing, heated seats, bidet washing, air drying, deodorization, and self-cleaning to enhance hygiene and comfort.
Our Smart Toilet offers adjustable water temperature, pressure, and nozzle position for front and rear wash modes. Simply select your preference on the control panel or remote.
No special plumbing is required beyond a standard toilet hookup. You’ll need a nearby power outlet (110–120 V). Most homeowners can install it in under an hour; You can contact the professional installation is also available.
The toilet uses less than 1.0 gallons per flush (GPF), meeting or exceeding EPA WaterSense standards. The bidet wash uses minimal water—approximately 0.13–0.18 gallons per use.
The smart toilet features an electrolyzed water cleaning cycle that automatically sprays cleaning solution after each use. Wipe down exterior surfaces monthly with a soft cloth and mild cleanser. No special tools required.
Order Issues
If you did not receive the order confirmation email, please check your spam folder or you left a wrong email address when filling in the order information. Please send your correct email address and transaction ID to the customer service email for correction.
If your order has not shipped, you can contact us for assistance.
*Please note that we cannot cancel orders that have already been shipped.
Once you receive your package, please click the "Write a Review" button on the " My Reviews " page to write a review.
Payment & Promotion
Please pay attention to the valid date of the discount code, minimum use amount, whether to fill in correctly, etc. You can also contact customer service for help.
Only one discount code can be used on one order. You can choose to use a discount code with a larger discount amount.
No, the price of all products of the Sanyipace website is the final price. You don't need to pay any additional freight, customs costs and taxes. Unless your receiving address is remote areas.
Refunds will be settled within 1-3 business days of receipt of the returned item. The specific date of the transfer refund is determined by the payment channel bank.